As a Marine and Inland Marine Claims Investigator, Charles holds an IAMI Certified Marine Investigator (CMI) certification, along with associate surveyor designations from both NAMS and SAMS®. His professional background is strengthened by years of experience as a boat owner and dedicated boating enthusiast, allowing him to bridge practical maritime knowledge with formal investigative expertise.

With a strong foundation in law enforcement, he brings a deep understanding of legal procedures. His work includes investigating insurance claims involving vessels, inland marine equipment, and cargo. Charles has a proven record of ensuring compliance with policy coverages and industry standards.

Charles is skilled in conducting thorough investigations—collecting, analyzing, and preserving evidence; preparing comprehensive reports; and providing expert testimony when needed. He routinely collaborates with law enforcement agencies to coordinate investigations and facilitate asset recovery, serving as an effective liaison between stakeholders.

Throughout the claims process, from initial notification through resolution, he manages complex cases with professionalism and clear communication. He supports subrogation efforts, legal defense strategies, and ensure all involved parties remain informed, while prioritizing accuracy, accountability, and timely results.